Opening: TECHNICAL/ADMINISTRATIVE BUSINESS SUPPORT

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Interactive Technologies Group (ITG) is a contracting company supporting the United States Department of Energy (DOE), Richland Operations Office (RL).   ITG is searching for the ideal candidate for a potential position supporting the Department of Energy (DOE), Hanford Site as a government support contractor with experience in business management, workers’ compensation or case management experience.
 

The candidate would support DOE with technical expertise/ administrative business support for the Hanford Site Workers’ Compensation Program (WCP), the Occupational Medical Services Program, and the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) Program. 

The purpose of these programs is to provide occupational medical services, records support, and workers’ compensation coverage and benefits to specified Hanford contractor employees in accordance with the Washington Industrial Insurance Act, as codified in the Revised Code of Washington, Title 51, and all other applicable laws and regulations. 

The employee would interface with the Program Manager for each task area and conduct the overall task with minimal supervision. The employee would provide technical expertise/administrative business support to assist Federal staff in the following areas: 

· Provide technical support to assist in monitoring performance, ensuring compliance with program and 

   project requirements and case management, including: 

  o Tracking caseload schedules, correspondence, and contractor requests;

  o Assisting with monitoring and analyzing performance using performance management principles to   

      ensure resources are being utilized effectively; 

  o Supporting Federal staff in preparing for program and project reviews and creating presentations;

  o Maintaining performance data files;

  o Assisting with reviews of invoices and other contractor packages;

  o Presenting recommendations and solutions to program or project issues; and

  o Assisting with integrated budget request and lifecycle planning.

· Provide administrative business support to include:

  o Tracking correspondence and action items from program and project meetings;

  o Reviewing and preparing responses to correspondence to ensure they are appropriate and consistent 

      with DOE policy;

  o Coordinating subject matter expert (SME) input, analyses, and evaluation in all aspects program 

      activities;

  o Providing assistance in the development of project and program documents including research 

      information, review and comment, and comment resolution;

  o Performing analyses, research, and providing technical writing support in preparation of technical 

      documents and white papers. 

  o Assisting with development and analysis of business processes, and development of tools and systems 

     to support identification and prioritization of current and emerging work;

  o Assisting with development of presentation materials, including briefings, white papers, position 

     papers, research documentation, and assessment reports; and

  o Organizing, tracking, and facilitating logistics to support internal and external meetings, workshops, 

     training and schedules, and promote ongoing coordination with other contractors.

Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The Contractor shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined below;

· High-level analysis will be essential to monitoring and documenting program performance, as well as 

  periodic status and performance assessments. 

· Products/Expectations include:

  o Reports. This report will address work accomplished, and deliverable progress to be provided to the 

      technical point of contact.

  o Monthly Report. This report will be a combination of the weekly status reports, and shall be submitted 

     with the monthly invoice. The report shall also include;

       § Deliverable progress, and date(s) submitted if applicable, submitted within this invoice period.

       § Work schedule to include any leave taken.

Candidates for this potential positions must meet the following minimum requirements:

· 5 years of relevant experience (business management, workers’ compensation or case management 

  experience preferred);

· Bachelor’s Degree in a relevant field of study;

· Knowledge of Hanford Site mission, activities and priorities, preferred; 

· Knowledge of the Microsoft Office suite of tools, including Outlook, Excel, Word, PowerPoint, Teams 

   and other automation tools;

· Ability to work independently and perform multiple tasks with dynamic priorities;

· Ability to interact with diverse parties with multiple, potentially conflicting interests;

· Well-developed interpersonal skills including the ability to work with individuals and groups of diverse 

   backgrounds in person and by telephone;

· Ability to maintain administrative systems (experience developing preferred);

· Ability to correctly and concisely capture complex ideas in writing;

· Ability to work with and maintain complex records;

· Ability to organize, maintain, update, and report action lists; 

· Excellent verbal and written communications skills; 

· Knowledge of Federal and agency regulations;

· Knowledge of Federal record keeping;

· Knowledge of Washington State Workers’ Compensation laws, regulations and practices;

· Skill in applying analytical and evaluative methods and techniques; and

· U.S. Citizenship.

 Work shall be conducted at the Department of Energy - Richland Operations Office, The Hanford Site, and Richland, WA.  

During this time, safety consultants may be required to telework and should be telework ready with their own equipment and internet connections.